Reliable Automotive AI Scheduling Software
Efficient service call scheduling is crucial to the financial health of auto dealerships
It's the lifeline that keeps customers connected to your business beyond the showroom floor. Regular service visits create an ongoing relationship, not just a transaction every few years when it's time for a new car. However, a customer's loyalty is only as strong as their last experience. A seamless service call is the first step in fostering a lasting bond.We understand that high call volumes can overwhelm even the most customer-focused dealers, leading to long hold times and dropped calls — all of which can drive your customers away. That's where Brooke.ai steps in. Developed by Proactive Dealer Solutions, Brooke.ai is designed to manage your call flow with precision, ensuring that every customer call is an opportunity to strengthen that crucial dealership-customer relationship. With Brooke.ai, missed calls and customer frustration become a thing of the past.
Personalized Scheduling Software
Brooke isn't just about answering calls; it's about creating a connection from the moment the phone rings. With the ability to greet callers by name and recall their vehicle details, Brooke provides a personalized touch that feels both welcoming and efficient. Imagine the delight of a caller when they're recognized and their vehicle is remembered—it's like having a digital receptionist who knows your customers as well as you do.
This personalization extends beyond mere pleasantries. When Brooke greets a caller by name and acknowledges their vehicle history, it sets the stage for a tailored service experience. Your customers feel valued and the appointment is seamlessly scheduled with the key details your service advisors need for a seamless transition. Brooke's blend of warmth and technological precision means that every call is an opportunity to reinforce a strong customer relationship.
Our Scheduler & Garage Scheduling Software Features
Brooke’s Scheduler & Garage is an online service scheduling tool designed to streamline the management of fixed operations and improve customer service. Brooke offers many great features that will simplify your dealership and help you increase your ROI. Here are some of the most important ones;