Automotive’s First Intelligent
Digital Voice Assistant

Book with BrookeTM to handle & appoint inbound service calls for dealers improving CX while reducing cost

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Brooke.ai is powered by Autmotive BDC Experts Proactive Dealer Solutions
The digital Voice Assistant data
Automotive Digital Voice Assistant answers questions

Introducing Brooke

Hiring Brooke as your Digital Voice Assistant means improved customer satisfaction by steering the most common conversations to a smart assistant who can answer frequently asked questions and schedule service appointments based on customer needs and dealership policies.

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Your Best Scheduling Coordinator At Scale

Virtual Voice Assistant eliminates hold times for customers calling your BDC

No Customers Waiting on Hold

Phone answering software with Human Level Understanding

Human-Level Understanding of Intent & Emotion

Digital Voice Assistant with Human Voice

Real Human Natural Sounding Voice

Digital Voice Assistant gives control to customers

Let the Customer Control the Conversation

Digital Voice Assistant with Human Parity Accuracy that always follows policies

Human-Parity Accuracy Always Follows Policies

An Automotive Scheduling software that answers calls 24/7

Unlimited Calls Available 24/7

Brooke's Partners

Brickell Motors, partners and users of Brooke.ai Automotives First Digital Voice Assistant for Service
Wilde Auto Group, partners and users of Brooke.ai Automotives First Digital Voice Assistant for Service
Sonic Autmotive, partners and users of Brooke.ai Automotive's First Digital Voice Assistant for Service that helps Dealership's BDC
Schomp Auto, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity
Sonic Autmotive, partners and users of Brooke.ai Automotive's First Digital Voice Assistant for Service that helps Dealership's BDC
Dilawri, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity
Burns Honda, partner and user of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity
Transittowne Automotive, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity
Russ Darrow Autmotive Group, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity
Unstoppable Automotive Group, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity
Groove, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity
Summit Autmotive Partners, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity
Suburban Auto Group, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity and Revenue
Chuck Patterson Toyota, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity and Revenue
Phillips Toyota, partners and users of Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity and Revenue

The Rising Need for Conversational AI In the Service Department

Regardless of whether calls are routed to the service drive or specialized agents, challenges remain with both. Staffing gaps and high call volume from customer follow-up calls and status checks are the most significant drivers of connectivity fail points for the BDC.

Did You know?

Virtual Voice Assistant that helps answer all calls to help boost BDC productivity and revenue.

30%

of service calls go unanswered, resulting in missed opportunities
Brooke.ai a Digital Voice Assistant that helps boost BDC Productivity and Revenue

75%

of service calls are routine requests & non-technical “When can I come in?”
AI scheduling software helps bring in more service revenue for dealerships

$70K

You could be losing up to $60,000-$70,000 every month in service revenue

Hiring Brooke means absolutely no call goes unanswered! Boosting your customer satisfaction and reducing your overhead costs.

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Brooke Can Do Even More

Average scheduling call time is three minutes

Brooke makes customer experience efficient and effortless, providing a consistent and dependable experience.

Decrease Operation Expense

Brooke provides quality and savings, reducing average handling time and providing the right experience the very first call at a fraction of the cost it would take a human.

Free Up Service Advisors

Brooke frees up service advisors from handling the phones so they can focus on your customers in the drive providing a better CS and increasing $/RO.

Eliminate Agent Churn

Brooke handles any call volume 24/7/365. Unlike humans, she always shows up, never gets bored, disengaged or burnt out. No more turnover.

Full Integration with Your DMS & Scheduling Tools

Xtime, An integrated partner of Brooke.ai, a [Automotive] Digital Voice Assistant
CDK Global, An integrated partner of Brooke.ai, Makes it easy to integrate into BDC operations
Tekion, An integrated partner of Brooke.ai, a [Automotive] Digital Voice Assistant
Automate, An integrated partner of Brooke.ai, a [Automotive] Voice User Interface
Solera, an integrated partner of Brooke.ai, [Automotive] Voice User Interface
Xtime, An integrated partner of Brooke.ai, a [Automotive] Digital Voice Assistant

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